Tawanna Dillahunt

Tawanna Dillahunt
Born
North Carolina, United States
EducationNorth Carolina State University (BS)
Oregon Graduate Institute of Science and Technology (MS)
Carnegie Mellon University (MS, PhD)
Known forCommunity design
Scientific career
FieldsHuman-computer interaction
Information science
Computer Science
InstitutionsUniversity of Michigan
ThesisUsing social technologies to increase sharing and communication around household energy consumption in low-income and rental communities (2012)
Doctoral advisorJennifer Mankoff
Websitehttp://www.tawannadillahunt.com/

Tawanna Dillahunt is an American computer scientist and professor of information based at the University of Michigan School of Information.[1] In addition to her work in academia, Dillahunt also runs the Social Innovations Group, a research group that designs, builds, and enhances technologies to address real-world problems.[2]

Education and career

Dillahunt received a bachelor's degree in computer engineering from North Carolina State University.[3] She subsequently earned two Masters of Science from Oregon Health & Science University and Carnegie Mellon University, as well as a PhD in computer science from Carnegie Mellon.[4][5]

She started at University of Michigan in 2013 as a post-doctoral fellow, then became an assistant professor in 2014 in both the School of Information and the College of Engineering. Dillahunt was approved for tenure in the School of Information in May 2025.[4]

Dillahunt has worked in the areas of human-computer interaction, pervasive and ubiquitous computing, and computer supported collaborative work and social computing, with an interest in marginalized and historically excluded groups.[6] She has received multiple grants from the National Science Foundation to support her work.[7][8][9] In 2019, she received a grant to study transportation barriers in underserved urban and rural communities in Michigan.[10] She was the lead principal investigator on a grant awarded by the National Science Foundation in 2022 to support economic mobility and bridge the digital divide in the U.S. through the "Community Tech Workers" project.[11]

She received the inaugural Skip Ellis Early Career Award from the Computing Research Association in 2020 and has been a Kavli Fellow with the National Academy of Sciences.[12] In 2021, Dillahunt was recognized as a Distinguished Member of The Association for Computing Machinery and received the Elizabeth Caroline Crosby Research Award at University of Michigan.[13]

She has held limited appointments at Harvard University as a Radcliffe Fellow and at Massachusetts Institute of Technology as an MLK Scholar.[14]

Impact

Dillahunt is best known for her work designing and evaluating technologies related to unemployment, environmental sustainability, and technical literacy.[15][16] She has created numerous technology tools that lead to strategies to better recruit marginalized populations to career opportunities.[17][18][19] Dillahunt has been cited over 6,000 times according to Google Scholar.[20] Her research has been included in the ACM Conference on Human Factors in Computing Systems and the Conference on Computer-Supported Cooperative Work and Social Computing.[21][22] She has also been published in Journal of Medical Internet Research, Transportation Research Part A, and Journal of Transport Geography.[23][24][25]

Awards and honors

In 2021, she was elected an ACM Distinguished Member.[26]

Selected works

  • Froehlich, J., Dillahunt, T., Klasnja, P., Mankoff, J., Consolvo, S., Harrison, B., & Landay, J. A. (2009, April). UbiGreen: investigating a mobile tool for tracking and supporting green transportation habits. In Proceedings of the sigchi conference on human factors in computing systems (pp. 1043–1052) (cited >860 times, according to Google Scholar[20]).
  • Dillahunt, T. R., & Malone, A. R. (2015, April). The promise of the sharing economy among disadvantaged communities. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 2285–2294) (cited >530 times, according to Google Scholar[20]).
  • Dillahunt, T. R. (2014, April). Fostering social capital in economically distressed communities. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 531–540).
  • Dillahunt, T., Wang, Z., & Teasley, S. D. (2014). Democratizing higher education: Exploring MOOC use among those who cannot afford a formal education. International Review of Research in Open and Distributed Learning, 15(5), 177–196.

References

  1. ^ "Tawanna Dillahunt". School of Information, University of Michigan. University of Michigan. Retrieved 2026-02-22.
  2. ^ "Social Innovations Group". Social Innovations Group. Retrieved 2026-02-22.
  3. ^ "Alumna receives Skip Ellis Early Career Award". North Carolina State University. Retrieved 24 August 2025.
  4. ^ a b "PROMOTION RECOMMENDATION THE UNIVERSITY OF MICHIGAN SCHOOL OF INFORMATION" (PDF). University of Michigan. Retrieved 24 August 2025.
  5. ^ "Tawanna Dillahunt". Mathematics Genealogy Project. North Dakota State University. Retrieved 24 August 2025.
  6. ^ "Dillahunt: Interdisciplinary work and connecting with communities". University of Michigan. 9 February 2022. Retrieved 24 August 2025.
  7. ^ "NSF Award Search: Award#1717186 - CHS: Small: Designing Next Generation Digital Employment and Recruitment Intervention Tools: Identifying Technical Features to Support Underserved Job Seekers in the U.S." www.nsf.gov.
  8. ^ "NSF Award Search: Award#1910281 - CHS: Small: Collaborative Research: Shared Mobility Systems to Address Transportation Barriers of Underserved Urban and Rural Communities". www.nsf.gov.
  9. ^ "NSF Award Search: Award#2031662 - RAPID COVID-19: Sociotechnical Systems and Complexity Reduction: Enhancing Access to Digital Essential Services for Low-Income Communities during a Public Health Crisis". www.nsf.gov.
  10. ^ National Science Foundation. "CHS: Small: Collaborative Research: Shared Mobility Systems to Address Transportation Barriers of Underserved Urban and Rural Communities".
  11. ^ "The "Community Tech Workers": A Community-Driven Model to Support Economic Mobility and Bridge the Digital Divide in the U.S." The National Science Foundation. Smart & Connected Communities Virtual Organization. Retrieved 24 August 2025.
  12. ^ "CRA-WP Presents the Inaugural Skip Ellis Early Career Award and the 2020 Anita Borg Early Career Award". Computing Research Association. 2020-03-02. Retrieved 2026-02-22.
  13. ^ Derouin, Sarah (21 December 2021). "Tawanna Dillahunt named 2021 ACM Distinguished Member". University of Michigan. Retrieved 24 August 2025.
  14. ^ Cantada, Beatriz (27 September 2023). "MIT welcomes nine MLK Visiting Professors and Scholars for 2023-24". Massachusetts Institute of Technology. Retrieved 24 August 2025.
  15. ^ "Alumna receives Skip Ellis Early Career Award". North Carolina State University. Retrieved 24 August 2025.
  16. ^ "Dillahunt receives Skip Ellis Early Career award". University of Michigan. 2 June 2020. Retrieved 24 August 2025.
  17. ^ Dillahunt, Tawanna R.; Lu, Alex (2019-05-02). "DreamGigs". Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. CHI '19. Glasgow, Scotland Uk: Association for Computing Machinery. pp. 1–14. doi:10.1145/3290605.3300808. ISBN 978-1-4503-5970-2. S2CID 92990382.
  18. ^ Dillahunt, Tawanna R.; Lam, Jason; Lu, Alex; Wheeler, Earnest (2018-06-08). "Designing Future Employment Applications for Underserved Job Seekers". Proceedings of the 2018 Designing Interactive Systems Conference. DIS '18. Hong Kong, China: Association for Computing Machinery. pp. 33–44. doi:10.1145/3196709.3196770. ISBN 978-1-4503-5198-0. S2CID 47017473.
  19. ^ Dillahunt, Tawanna R.; Hsiao, Joey Chiao-Yin (2020-04-21). "Positive Feedback and Self-Reflection: Features to Support Self-efficacy among Underrepresented Job Seekers". Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. CHI '20. Honolulu, HI, USA: Association for Computing Machinery. pp. 1–13. doi:10.1145/3313831.3376717. ISBN 978-1-4503-6708-0. S2CID 218482551.
  20. ^ a b c "Tawanna Dillahunt". Google Scholar. Retrieved 23 February 2026.
  21. ^ Mueller, Florian Floyd; Kyburz, Penny; Williamson, Julie R.; Sas, Corina; Wilson, Max L.; Dugas, Phoebe Toups; Shklovski, Irina, eds. (2024). CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. doi:10.1145/3613904. ISBN 979-8-4007-0330-0. Retrieved 26 August 2025. {{cite book}}: |website= ignored (help)
  22. ^ Gergle, Darren; Morris, Meredith Ringel; Bjørn, Pernille; Konstan, Joseph (2016). CSCW '16 Companion: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion. Association for Computing Machinery. doi:10.1145/2818052. ISBN 978-1-4503-3950-6. Retrieved 26 August 2025. {{cite book}}: |website= ignored (help)
  23. ^ Antonio, Marcy; Williamson, Alicia; Kameswaran, Vaishnav; Beals, Ashley; Ankrah, Elizabeth; Goulet, Shannon; Wang, Yucen; Macias, Grecia; James-Gist, Jade; Brown, Lindsay; Davis, Sage; Pillai, Srijanani; Buis, Lorraine; Dillahunt, Tawanna; Veinot, Tiffany (2 January 2023). "Targeting Patients' Cognitive Load for Telehealth Video Visits Through Student-Delivered Helping Sessions at a United States Federally Qualified Health Center: Equity-Focused, Mixed Methods Pilot Intervention Study". Journal of Medical Internet Research. 25 e42586. doi:10.2196/42586. PMC 9897309. PMID 36525332. Retrieved 28 August 2025.
  24. ^ Yan, Xiang; Zhao, Xilei; Han, Yuan; Hentenryck, Pascal Van; Dillahunt, Tawanna (June 2021). "Mobility-on-demand versus fixed-route transit systems: An evaluation of traveler preferences in low-income communities". Transportation Research Part A: Policy and Practice. 148: 481–495. Bibcode:2021TRPA..148..481Y. doi:10.1016/j.tra.2021.03.019. Retrieved 28 August 2025.
  25. ^ Goodspeed, Robert; Xie, Tian; Dillahunt, Tawanna R.; Lustig, Josh (July 2019). "An alternative to slow transit, drunk driving, and walking in bad weather: An exploratory study of ridesourcing mode choice and demand". Journal of Transport Geography. 79 102481. Bibcode:2019JTGeo..7902481G. doi:10.1016/j.jtrangeo.2019.102481. Retrieved 28 August 2025.
  26. ^ Jim Ormond (December 15, 2021). "ACM Recognizes 2021 Distinguished Members for Pivotal Educational, Engineering and Scientific Contributions Longstanding Members Cited for Trailblazing Achievements across Computing Field". Association for Computing Machinery. Retrieved January 9, 2026.