Retailing in South Africa
Retailing in South Africa is a large, diverse market sector, comprising myriad businesses, ranging in size from independent traders to multinational corporations. In 2024, the retail sector grew for the fourth consecutive year, to reach a value of approximately R1.36 trillion.[1] The year prior, retail was the second-largest employment sector in South Africa, and contributed around 20% towards the country's GDP.[2]
Economic contribution
South Africa's retail sector is the largest on the African continent. The sector contributes a significant amount towards South Africa's economy.
The country's formal independent retail and wholesale sector is valued at R268 billion as of 2025, comprising nearly a third of the SA's fast-moving consumer goods (FMCG) market.[3]
The South African Government has implemented tax reforms to support the local retail sector. For example, the South African Revenue Service introduced stricter rules for cross-border e-commerce platforms such as Shein and Temu, raising import duties and value added tax to curb foreign competition. These regulations include increased customs duties and import VAT, aimed at protecting local retailers and generating government revenue. Customs duties are determined by the type, value, and origin of imported goods.[1]
The South African retail industry was predicted to grow at a compound annual growth rate (CAGR) of over 4% through 2027.[4]
Below are alphabetized lists of the major retailers in South Africa by product category. Revenue is in South African rand. For foreign-domicilied companies, the year of foundation is the year of launch in South Africa. Only columns that are complete are totaled.
Online
Online shopping has become more common, as the internet in South Africa has become more accessible. The country has 50.8 million internet users, constituting 78.9% of the population, as of January 2025.[5]
In 2024, e-commerce was predicted to grow at an annual rate of 15 to 20%, driven by an increase in internet accessibility and increased use of digital payment methods. In the same year, e-commerce accounted for 10.5% of total retail sales in SA.[6] This was estimated to reach 20% by 2027.
Originally, the largest e-commerce store in South Africa was Kalahari.com. Kalahari merged with Takealot in 2015,[7] and the new company has become the e-commerce sales leader in the South African market. Takealot owns online fashion store Superbalist, which it acquired along with delivery service Mr Delivery (now branded MrD) in 2014. US-based Amazon only launched in SA in 2024, and still has a small presence. Many brick and mortar retailers also sell their goods online.
| Company | Founded | Headquarters | Revenue | Ref |
|---|---|---|---|---|
| Amazon | 2024 | Cape Town | ||
| Takealot | 2011 | Cape Town | R14.95 billion (2024) | [8] |
| Total |
Coffeehouses
South Africa has many thriving, and in some cases even world-renowned, independent coffeehouses. There are also four major coffeehouse chains, all of which are headquartered in Cape Town, which has a vibrant coffee culture.
| Company | Founded | Headquarters | Number of locations | Revenue | Ref |
|---|---|---|---|---|---|
| Bootlegger | 2013 | Cape Town | 80+ (2025) | [9] | |
| Seattle | 1993 | Cape Town | 297 (2025) | [10] | |
| Vida | 2001 | Cape Town | 320+ (2025) | [11] | |
| WCafe | Cape Town | 220+ (2025) | [12] | ||
| Total | 917+ |
Supermarkets
South Africa is home to numerous large supermarket chains. Some, like Spar and Food Lover's Market, focus on groceries. Others, like Pick n Pay, offer standalone clothing stores. Woolworths is the only chain to also operate department style stores. It also owns Absolute Pets chain of pet stores - South Africa's largest. The Shoprite Group, which owns Checkers and USave, is South Africa's largest private sector employer, with around 170,000 employees as of 2026. Checkers operates midmarket grocery stores, FreshX upmarket grocery stores, Uniq clothing stores, Petshop Science pet stores, and Checkers Outdoor stores.
| Company | Founded | Headquarters | Number of locations | Type | Revenue | Ref |
|---|---|---|---|---|---|---|
| Boxer | 1977 | Westville | 500 (2024) | Lower market to midmarket | [13] | |
| Bargain Group | 1954 | Port Shepstone | 9 (2025) | Lower market to midmarket | [14] | |
| Checkers | 1956 | Brackenfell | 597 (2025) | Midmarket to upmarket | R97.31 billion (2024) | [15] |
| Food Lover's Market | 1993 | Brackenfell | 300+ (2022) | Midmarket to upmarket | [16] | |
| Pick n Pay | 1967 | Cape Town | 2,279 (2024) | Midmarket to upmarket | - R20.12 billion (2024) | [17] |
| Shoprite | 1979 | Brackenfell | 3,478 (2025) | Midmarket | R256 billion (2025) | [18] |
| Spar | 1963 | uMhlanga | 4,449 (2024) | Midmarket to upmarket | R152.3 billion (2024) | [19][20] |
| USave | 2003 | Brackenfell | 500 (2025) | Lower market to midmarket | [21] | |
| Woolworths | 1931 | Cape Town | 1,057 (2024) | Upmarket | R77.33 billion (2024) | [22] |
| Total | 13,160+ |
Pet stores
Aside from independent pet stores, there are three major pet store chains in South Africa, all of which are relatively new in the context of South African retail chains. Each is owned by a different major supermarket group. Absolute Pets (the largest chain by number of stores) is owned by Woolworths, while Petshop Science is owned by Checkers, and Pet Storey is owned by SPAR.
| Company | Founded | Headquarters | Number of locations | Revenue | Ref |
|---|---|---|---|---|---|
| Absolute Pets | 2005 | Cape Town | 172 (2024) | [22] | |
| Petshop Science | 2021 | Brackenfell | 144 (2024) | [23] | |
| Pet Storey | 2025 | Pinetown | 1 (2025) | [24] | |
| Total | 317 |
Petrol stations & convenience stores
South Africa is home to numerous convenience store brands, most of which are located at petrol stations, either via an in-house brand, or a partnership with a different retail company. Part of a thriving automotive industry in South Africa, there 4,000 petrol stations across the country, operated by seven different brands.[25][26]
The two largest petrol station chains by number of locations are headquartered in Cape Town, while the rest have their head offices in Gauteng.
| Company | Founded | Headquarters | Revenue | Convenience store partner | Headquarters | Number of locations | Ref |
|---|---|---|---|---|---|---|---|
| Astron | 1911 | Cape Town | Food Lover's Market's FreshStop | Cape Town | 850 (2025) | [26] | |
| BP | 1924 | Johannesburg | Pick n Pay Express | Cape Town | 500 (2025) | [26] | |
| Engen | 1881 | Cape Town | R156 billion (2022) | Woolworths Foodstop | Cape Town | 1,040 (2025) | [27] |
| Puma | 2017 | Sandton | Circle K | Johannesburg | 118 (2025) | [28] | |
| Sasol | 1950 | Sandton | R249.09 billion (2025) | Sasol's delight | Sandton | 354 (2025) | [29] |
| Shell | 1902 | Sandton | Spar express | Pinetown | 591 (2025) | [26] | |
| Total | 1954 | Johannesburg | Total's bonjour | Johannesburg | 547 (2025) | [26] | |
| Total | 4,000 |
Big box
South Africa has a few big-box store chains. These sell general merchandise, such as major appliances and homeware, in a warehouse format. Some, like Makro, are warehouse clubs, where shoppers are required to sign up for a free membership card in order to purchase anything, and can buy items in wholesale quantities.
Two of South Africa's largest big box store chains, Makro and Game, are owned by retail corporation Massmart, which also owns home improvement chain Builders Warehouse.
| Company | Founded | Headquarters | Number of locations | Revenue | Ref |
|---|---|---|---|---|---|
| Expert (including Tafelberg Furnishers & Kloppers) | 1967 | Cape Town | 38 (2025) | [30] | |
| Game | 1970 | Sandton | 150 (2025) | [31] | |
| Hirschs | 1979 | Durban | 15 (2025) | [32] | |
| Makro | 1971 | Bedfordview | 46 (2025) | 28.3 billion (2021) | [33] |
| Walmart (South Africa) | 2025 | Johannesburg | 2 (2025) | [34] | |
| Total | 251 |
Recreation
Gardening
- Stodels
- Cape Garden
- Starke Ayres
- Plantland
Outdoor
- Cape Union Mart
- Outdoor Warehouse
- Checkers Outdoor
Exercise & sports
Two of SA's largest sporting and exercise gear stores, Totalsports and Sportscene, are owned by diversified retail corporation TFG.
- Sportsmans Warehouse
- Sportscene
- Totalsports
- MRP Sport
Books
- Exclusive Books
- Bargain Books
- Readers Warehouse
- Wordsworth Books
Pharmaceutical
South Africa has six major pharmacy chains. Some offer nursing facilities for things like vaccines, as well as sell personal care items, and a small selection of homeware items, at stores across South Africa. Medirite, the 5th largest, and Pharmacy at SPAR, the 6th largest, are owned by supermarket chains Shoprite and SPAR respectively.
| Company | Founded | Headquarters | Number of locations | Revenue | Ref |
|---|---|---|---|---|---|
| Alpha Pharm | 1968 | Pretoria | 350+ (2025) | [35] | |
| Clicks | 2003 | Cape Town | 780 (2025) | R48.6 billion (2022) | [36] |
| Dis-Chem | 1982 | Midrand | 300+ (2025) | R39.17 billion (2025) | [37] |
| Link Pharmacy | 1984 | Roodepoort | 300+ (2025) | [35] | |
| Medirite | 1999 | Brackenfell | 144 (2025) | [35] | |
| Pharmacy at SPAR | 2013 | Pinetown | 125 (2025) | [38] | |
| Total | 1,999+ |
Home improvement
SA has just three major general home improvement chains. All large retailers in this sector, except French-based Leroy Merlin, are local companies. However, the country is also home to more specialized home improvement chains, such as Italtile's CTM, which focuses on tiles and bathroom fittings, as well as dedicated paint stores from manufacturers like Dulux. Other retail chains in this sector include Gelmar, DIY Depot, and Built it.
| Company | Founded | Headquarters | Number of locations | Revenue | Ref |
|---|---|---|---|---|---|
| Brights Hardware | 1971 | Brackenfell | 9 | [39] | |
| BUCO | 1982 | Cape Town | 72 | [40] | |
| Builders Warehouse | 2003 | Sandton | 117 (2025) | 1.18 billion (2024) | [41] |
| Leroy Merlin | 1923 | Sandton | 5 | [42] | |
| Mica Hardware | 1983 | Bedfordview | 160+ | [43] | |
| Total | 363+ |
Fashion
Three of South Africa's major supermarket chains also operate dedicated clothing stores, under separate brands - Woolworths' Edit stores, Pick n Pay's Pick n Pay Clothing brand, and Checkers' UNIQ Clothing by Checkers.
Pepkor is the parent company of both PEP and Ackermans clothing chains. MRP operates separate clothing and sportswear stores. TFG sells clothing under numerous brand names, as well as online, via its bash website. TFG also operates dedicated Sterns, Galaxy & Co, and American Swiss jewelry stores. Major fashion retail chains include:[44]
- Woolworths (and standalone Edit stores)
- Pick n Pay Clothing
- UNIQ Clothing by Checkers
- MRP
- TFG
- Truworths
- PEP
- Ackermans
- Edgars
See also
- Economy of South Africa
- List of supermarket chains in South Africa
- List of shopping centres in South Africa
- Economy of Cape Town
- Automotive industry in South Africa
- Telecommunications in South Africa
- Internet in South Africa
References
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- ^ "South Africa Retail Market Size by Sector and Channel including Online Retail, Key Players and Forecast to 2027". GlobalData. 13 September 2023. Retrieved 18 October 2025.
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- ^ "Business".
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- ^ "Integrated annual report 2024" (PDF). Archived from the original (PDF) on 19 December 2024.
- ^ Hilton Tarrant. "Spar ditches Pinetown, books R30m loss on HQ sale". Moneyweb. Retrieved 31 December 2025.
- ^ "Shoprite Group opens 500th Usave store in SA".
- ^ a b "Annual financial statements 2024" (PDF). www.woolworthsholdings.co.za.
- ^ https://www.moneyweb.co.za/news/companies-and-deals/in-battle-for-pets-shoprite-is-catching-woolies-fast
- ^ "SPAR Launches "Pet Storey" a playful new pet store & entrepreneurial opportunity – a wonderland for pets and their owners". 19 September 2025.
- ^ "Convenience retail and the fuel station". Bizcommunity.com go2africa. 15 August 2019. Retrieved 17 October 2025.
- ^ a b c d e Staff Writer (27 May 2024). "Shell kisses South African service stations and refinery goodbye". BusinessTech. Retrieved 17 October 2025.
- ^ "Engen".
- ^ "Puma set to pounce on SA fuel market".
- ^ "Financial Results | Financial Results".
- ^ https://www.expertstores.co.za/dealer
- ^ "About Us". www.game.co.za.
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- ^ "Massmart: Company News and Information". Massmart: Company News and Information.
- ^ a b c Luke Fraser (23 October 2025). "Clicks opening hundreds more stores in South Africa". BusinessTech. Retrieved 26 October 2025.
- ^ "Clicks Group".
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- ^ Staff Writer (22 October 2025). "Major threat coming after Clicks and Dis-Chem in South Africa". BusinessTech. Retrieved 25 October 2025.
- ^ "Frequently Asked Questions".
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- ^ "Massmart reveals massive store expansion plans for Makro and Builder's Warehouse".
- ^ "Find a Leroy Merlin Store Near You | Leroy Merlin South Africa".
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- ^ Staff Writer (29 July 2025). "These are the best clothing stores in South Africa". BusinessTech. Retrieved 18 October 2025.