Mohammad Hossein Jarrahi

Mohammad Hossein Jarrahi
Born1982 (age 43–44)
Tehran, Iran
Known forResearch on human–AI symbiosis, algorithmic management, and future of work
Academic background
Alma materShahid Beheshti University
London School of Economics
Syracuse University
Thesis (2013)
Doctoral advisorSteve Sawyer
Academic work
InstitutionsUniversity of North Carolina at Chapel Hill
Websitewww.jarrahi.com

Mohammad Hossein Jarrahi (born 1982) is an information scientist and academic who serves as a professor at the University of North Carolina at Chapel Hill. His research focuses on how artificial intelligence and digital systems are used in work and organizational settings, including topics such as algorithmic management, future of work and collaboration between humans and AI.

Early life and education

Jarrahi was born in Tehran in 1982. He completed his primary and secondary education at Alavi School in Tehran and earned a bachelor's degree from Shahid Beheshti University in 2005. He later moved to the United Kingdom, where he received a master's degree in information systems from the London School of Economics in 2006.[1]

He began doctoral studies at the Pennsylvania State University College of Information Sciences and Technology under the supervision of Steve Sawyer. He subsequently transferred with Sawyer to the Syracuse University School of Information Studies, where he completed his PhD in 2013. His doctoral research examined the role of social technologies in supporting knowledge sharing within and across organizational boundaries.[1]

Career

Following the completion of his doctorate, Jarrahi joined the faculty of the University of North Carolina at Chapel Hill in 2013. He was promoted to full professor in 2024.

His work adopts a sociotechnical approach, drawing on perspectives from information science, computer science, management studies, and the sociology of work. He has collaborated with researchers across disciplines to study the organizational and implications of artificial intelligence, digital platforms, and emerging intelligent systems for future of work and organization.[2]

Research

Digital and remote work

Jarrahi's early research focused on remote work and mobile knowledge work, particularly the ways digital infrastructures enable or constrain work practices. This research later expanded to examine digitally mediated work arrangements such as digital nomadism and location-independent work[3], addressing the spatial, temporal, and organizational dimensions of digitally enabled labor. His work in this area has been cited in studies of remote work practices that became more widespread following the COVID-19 pandemic.[4]

Algorithmic management and digital labor platforms

Jarrahi has conducted research on algorithmic management and digital labor platforms, specifically the role of algorithms in coordinating, evaluating, and controlling independent knowledge workers. His research also investigates the implications of algorithmic systems for autonomy, control, and coordination in contemporary workplaces.[5][6]

Human–AI symbiosis

In 2018, Jarrahi published research introducing the concept of human–AI symbiosis, which examines how humans and artificial intelligence systems may complement one another in organizational decision-making rather than operate in purely substitutive relationships.[7] He has also studied human–AI complementarity in knowledge processes, learning and adaptation between humans and AI systems, and the division of labor between human and intelligent agents across different types of contexts.[1]

Hybrid intelligence and algorithmic competencies

Jarrahi has contributed to scholarship on hybrid intelligence, which describes how people and artificial intelligence systems can work together to produce results that neither could achieve alone. He has also studied the skills professionals need to work effectively with algorithmic systems, including what he describes as algorithmic competencies[8], such as understanding how algorithms influence decisions and knowing when to apply human judgment.[9]

Public engagement

Jarrahi's research has been cited in international media and practitioner-oriented publications addressing the social and organizational implications of artificial intelligence. He has contributed to media outlets such as the Financial Times[10] and The Economist[11] and articles in practice centered venues such as Harvard Business Review[12], MIT Sloan Management Review[13], Communications of the ACM[14], and California Management Review.[15]

He has delivered lectures and participated in executive education programs on topics related to artificial intelligence, digital platforms, and the future of work for organizations including the Food and Agriculture Organization of the United Nations[16], the Asian Development Bank[17], Novonesis, Harvard Learning Innovations Laboratory, and the Urban Libraries Council.[18]

Awards and recognition

  • Best Article Award, Business Horizons (2018), for research on artificial intelligence and organizational decision-making[2]
  • Best Article Award, Business Horizons (2023), for research on artificial intelligence and knowledge management[19][20]
  • McColl Term Professorship, University of North Carolina at Chapel Hill
  • Tanner Award for Excellence in Undergraduate Teaching, University of North Carolina at Chapel Hill[2]

References

  1. ^ a b c "Mohammad Jarrahi '13 on AI, Algorithmic Management, and the Power of Context - iSchool | Syracuse University". 2025-09-23. Retrieved 2025-12-16.
  2. ^ a b c kgyan (2023-10-17). "Mohammad Hossein Jarrahi". School of Information and Library Science. Retrieved 2025-12-16.
  3. ^ Nash, (Evyn) Caleece; Jarrahi, Mohammad Hossein; Sutherland, Will (2021). "Nomadic work and location independence: The role of space in shaping the work of digital nomads". Human Behavior and Emerging Technologies. 3 (2): 271–282. doi:10.1002/hbe2.234. ISSN 2578-1863.
  4. ^ Šímová, Tereza (2023-04-03). "A research framework for digital nomadism: a bibliometric study". World Leisure Journal. 65 (2): 175–191. doi:10.1080/16078055.2022.2134200. ISSN 1607-8055.
  5. ^ "Mohammad Hossein Jarrahi". Frank Hawkins Kenan Institute of Private Enterprise. Retrieved 2025-12-16.
  6. ^ Sutherland, Will; Jarrahi, Mohammad Hossein (2018-12-01). "The sharing economy and digital platforms: A review and research agenda". International Journal of Information Management. 43: 328–341. doi:10.1016/j.ijinfomgt.2018.07.004. ISSN 0268-4012.
  7. ^ Jarrahi, Mohammad Hossein (2018). "Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making". Business Horizons. 61 (4): 577–586.
  8. ^ Jarrah, Mohammad Hossein; Sutherland, Will. "Algorithmic Management and Algorithmic Competencies Understanding and Appropriating Algorithms in Gig work" (PDF). metadataetc.org. Retrieved 20 December 2025.
  9. ^ Jarrahi, Mohammad Hossein; Lutz, Christoph; Newlands, Gemma (2022-07-01). "Artificial intelligence, human intelligence and hybrid intelligence based on mutual augmentation". Big Data & Society. 9 (2) 20539517221142824. doi:10.1177/20539517221142824. ISSN 2053-9517.
  10. ^ "How will artificial intelligence change the value of human skillsets?". www.ft.com. Retrieved 2025-12-16.
  11. ^ "Why Europe is a great place for digital nomads". The Economist. ISSN 0013-0613. Retrieved 2025-12-16.
  12. ^ Jarrahi, Mohammad Hossein; Monahan, Kelly; Leonardi, Paul (2023-06-08). "What Will Working with AI Really Require?". Harvard Business Review. ISSN 0017-8012. Retrieved 2025-12-16.
  13. ^ Jarrahi, Mohammad Hossein; Möhlmann, Mareike; Lee, Min Kyung (2023-04-05). "Algorithmic Management: The Role of AI in Managing Workforces". MIT Sloan Management Review.
  14. ^ "Mohammad Hossein Jarrahi – Communications of the ACM". cacm.acm.org. Archived from the original on 2025-02-12. Retrieved 2025-12-16.
  15. ^ Jarrahi, Mohammad Hossein; Ritala, Paavo (2025-07-23). "Rethinking AI Agents: A Principal-Agent Perspective". California Management Review Insights.
  16. ^ "FAO Digital Media Hub - ITALY 2025. Investment Days 2025". digital-media.fao.org. Archived from the original on 2025-09-10. Retrieved 2025-12-16.
  17. ^ Bank, Asian Development (2025-05-04). "Navigating the Digital Leap: Reimagining Work for Sustainable Prosperity". www.adb.org. Retrieved 2025-12-16.
  18. ^ "2023 ULC Annual Forum Speakers". Urban Libraries Council. Retrieved 2025-12-16.
  19. ^ By (2023-02-27). "Mohammad Hossein Jarrahi wins award for best article". School of Information and Library Science. Retrieved 2025-12-16.
  20. ^ shan (2024-09-18). "Mohammad Hossein Jarrahi on human-AI symbiosis, intertwined automation and augmentation, the race with the machine, and tacit knowledge". Humans + AI. Retrieved 2025-12-16.
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