Kenneth D. Tuchman
Kenneth D. Tuchman | |
|---|---|
| Born | 1959 (age 66–67) California, US |
| Occupation | Businessman |
| Known for | Founder, chairman and CEO of TTEC (formerly TeleTech) |
| Spouse | Debra Mautner |
| Children | 2 |
Kenneth Darryl Tuchman (born October 23, 1959) is an American entrepreneur who is the founder, chairman, and chief executive officer of the outsourcing company TTEC, formerly known as TeleTech.[1]
Biography
Career
Born in California in 1959, Tuchman worked various jobs as a teenager, including operating an automotive lot that evolved into his first business venture. He later worked in his father’s construction business in California, where he developed the idea for a centralized customer service platform.[2]
TeleTech
In 1982, he founded TeleTech in Los Angeles.[3] Following the breakup of AT&T in 1984, TeleTech was hired to monitor customer transitions, which preceded further contracts with MCI, Inc. and United Telecom (subsequently Sprint Corporation).[4]
By 1995, the company reported $50 million in revenue and relocated its headquarters to Denver, Colorado.[5] That year, investor Sam Zell acquired a 17% stake in the company, and in 1996, it completed an initial public offering on NASDAQ.[6]
TTEC
Tuchman briefly left the company in 1999 but returned as CEO in 2001 to lead a restructuring. On January 9, 2018, TeleTech officially changed its name to TTEC.[7]
In 2025, TTEC had operations in 70 global locations.[8]
Philanthropy
Tuchman Family Foundation
In 1996, Tuchman and his wife, Debra, co-founded the nonprofit Tuchman Family Foundation,[9] which supports innovations in education, medical research, environmental sustainability, and social equity, according to the foundation website.[10]
The foundation’s philanthropic efforts have included donating “Supplies For Success” to public school districts serving predominantly low-income families[11][12] and funding the $110,000 transformation of a school bus into a food truck/mobile teaching kitchen for high school students at Cherry Creek School District’s Innovation Campus in Colorado.[13]
During the COVID-19 pandemic, Tuchman and the Tuchman Family Foundation provided more than 50,000 meals to frontline healthcare workers.[14]
Tuchman’s foundation has also contributed to medical treatment and research organizations such as National Jewish Health, which named its pulmonary care division in the Tuchman family’s honor.[15] Tuchman's wife Debra has served on its board of directors since 2003.[16]
TTEC Foundation
In 2007, Tuchman launched the TeleTech Community Foundation,[17] later renamed the TTEC Foundation, an employee-driven nonprofit that supports charitable initiatives in communities where TTEC operates. The foundation awards grants to nonprofit organizations across the globe that support educational growth for students of greatest need.[18]
In 2024 the TTEC Foundation donated $325,000 to education-related organizations in the Bulgaria, Canada, Honduras, India, Mexico, the Philippines, South Africa, and the United States.[19]
Honors
In 2016, the Colorado I Have a Dream Foundation presented Tuchman with a Dream Maker Award, recognizing him as “a community leader whose commitment to quality education has had an enduring impact on area youth."[20]
In 2022, he was named one of the Denver Business Journal’s “Most Admired CEOs.”[21]
Personal life
Tuchman is married to Debra Mautner. They have two children.
External links
References
- ^ "Forbes Profile Kenneth Tuchman". Forbes.com. Forbes. Retrieved 10 October 2025.
- ^ "American Telecom Tycoon bets on the Philippines". Forbes.com. Forbes. Retrieved 10 October 2025.
- ^ Halsted, Richard. "Profile: Ken Tuchman - The call to greatness". The Independent. Retrieved 10 October 2025.
- ^ "American Telecom Tycoon bets on the Philippines". Forbes.com. Forbes. Retrieved 10 October 2025.
- ^ Denver Business Journal: "TeleTech IPO: A tale of the new economy" by Henry Dubroff July 7, 1996
- ^ "TeleTech SEC filing statement". Edgar Online. Edgar-online. Retrieved 10 October 2025.
- ^ SEC Form 8-K: Change of Company’s Name to TTEC January 9, 2018
- ^ TTEC global locations page
- ^ "Tuchman Family Foundation". ProPublica Nonprofit explorer. ProPublica. Retrieved 10 October 2025.
- ^ "Tuchman Family Foundation". Tuchman Family Foundation. Retrieved 10 October 2025.
- ^ Daru, Dan (15 September 2022). "Nonprofit gives $20K in school supplies to 70 DPS teachers". Fox 31 Denver. Retrieved 10 October 2025.
- ^ Shaw, Tayler (6 December 2023). "Foundation donates 200 bags of student supplies to Cherry Creek's mental health facility". Colorado Community Media. Retrieved 10 October 2025.
- ^ Adams, Justin (20 September 2024). "A school bus is being used to give Colorado students experience in the food industry". CBS NewsColorado. Retrieved 10 October 2025.
- ^ Matthiessen, Connie (2 March 2021). "How One Foundation Is Fueling Hope and Feeding Healthcare Workers in Colordo". Inside Philanthropy. Retrieved 10 October 2025.
- ^ "2024 Pulmonary Highlights" (PDF). NationalJewish.org. National Jewish Health. Retrieved 10 October 2025.
- ^ "National Jewish Health Board of Directors".
- ^ "ProPublica Nonprofit Explorer". Retrieved 10 October 2025.
- ^ Luckett, Kari (25 March 2018). "TTEC Gives Back Using Marketing Power to Transform Lives". Reward Expert. Retrieved 10 October 2025.
- ^ "TTEC Foundation 2024 Impact" (PDF). TTEC Foundation. Retrieved 10 October 2025.
- ^ "Acclaimed Black Violin Slated to Perform November 15 at Colorado "I Have A Dream"(R) Foundation Gala". 11 October 2016. Retrieved 10 October 2025.
- ^ McConnell, Seth (18 November 2022). "Most Admired CEO winner: Kenneth Tuchman". Denver Business Journal. Retrieved 10 October 2025.