Frank Bisignano

Frank J. Bisignano (born August 9, 1959) is an American businessman who has served as the commissioner of the Social Security Administration since May 2025. Bisignano has additionally served as the chief executive officer of the Internal Revenue Service since October 2025.

Bisignano graduated from Baker University with a bachelor's degree in finance. By 1985, he had begun working at Shearson Lehman Brothers, serving as the company's senior vice president from 1986 to 1990. In August 2000, Bisignano became the chief administrative officer at Citigroup. In December 2005, he became the chief administrative officer at JPMorgan Chase, later serving as the head of mortgage lending and its co-chief operating officer. In April 2013, Bisignano resigned from JPMorgan Chase to serve as the chief executive of First Data, a payments processing company. He became the president and chief operating officer of Fiserv after it acquired First Data in July 2020; a year later, he became Fiserv's chief executive officer.

In December 2024, president-elect Donald Trump named Bisignano as his nominee for commissioner of the Social Security Administration. He appeared before the Senate Committee on Finance in March 2025. The committee voted to confirm Bisignano the following month. The Senate confirmed Bisignano in May. In October, secretary of the treasury and acting commissioner of internal revenue Scott Bessent appointed Bisignano as the chief executive officer of the Internal Revenue Service, a position that had not existed prior.

Frank J. Bisignano was born on August 9, 1959,^[1] in New York, New York.^[2] Bisignano was raised in Mill Basin, Brooklyn.^[3] He is the son^[4] and grandson of immigrants from Southern Italy;^[5] his father and grandfather served in the military.^[6] Bisignano's father was a customs agent, while his mother was a bookkeeper at a stevedoring company who later ran the company's operations.^[4] Bisignano graduated from Mary Queen of Heaven, a Catholic school in Mill Basin,^[7] and from Baker University, where he majored in finance and competed as a bowler.^[4]

In the 1980s and 1990s, Bisignano worked for the banker Sanford I. Weill.^[8] By 1985, he had begun working at Shearson Lehman Brothers.^[9] The following year, Bisignano married Nancy A. Hausner;^[10] they had two children.^[11][9] From 1986 to 1990, he served as a senior vice president at Shearson Lehman Brothers. Bisignano later became an executive vice president and chief consumer lending officer at First Fidelity Bancorporation.^[12] In 1994, Jamie Dimon hired Bisignano at Salomon Smith Barney as chief of operations.^[4] By 1998, Bisignano had become the co-head of global operations and technology at Smith Barney.^[13]

By August 2000, Bisignano had become the head of global operations and information technology for Citigroup. That month, he was promoted to senior executive vice president and succeeded Robert Druskin as chief administrative officer.^[14] Bisignano led Citigroup's operations following the September 11 attacks.^[15] In August 2002, Bisignano's responsibilities expanded to include Citigroup's electronic commerce and transactions services businesses.^[16]

In December 2005, JPMorgan Chase appointed Bisignano as its chief administrative officer.^[17] He was a lieutenant of Dimon, who was set to become JPMorgan Chase's chief executive the following month and whom Bisignano had met working for Sanford I. Weill.^[18] Bisignano garnered a reputation as a fixer and led JPMorgan Chase's absorption of Bear Stearns amid the 2008 financial crisis.^[15] He moved to consolidate several of JPMorgan Chase's offices in New York.^[19] Bisignano additionally led negotiations over JPMorgan Chase's London buildings while fielding chemotherapy for throat cancer.^[15] In 2008, he married Tracy S. O'Rourke,^[20] a fifth-grade school teacher.^[3]

In February 2011, JPMorgan Chase named Bisignano to manage mortgage lending^[21] with the intent of revitalizing the business, which faced criticism from regulators over its foreclosure practices.^[22] His authority increased after the head of mortgage lending, David Lowman, was ousted.^[22] In July 2012, he was appointed as co-chief operating officer alongside Matt Zames.^[23] His responsibilities included technology and security.^[24] Bisignano was involved in the reorganization of JPMorgan Chase after a trading loss scandal.^[18] In December, he resigned as the head of mortgage lending.^[25]

In April 2013, Bisignano resigned from JPMorgan Chase to serve as the chief executive of the payments company First Data.^[18] According to The New York Times, his resignation was voluntary^[26] and came amid other resignations following the trading loss scandal.^[27] Bisignano hired several JPMorgan Chase employees at First Data, leading to a hiring dispute; the company paid JPMorgan Chase less than US$10 million in January 2014 to settle the dispute.^[28] In an effort to salvage First Data's finances following its acquisition by KKR & Co. in 2007, Bisignano attempted unusual measures, including suspending 401(k) contributions in favor of stock options.^[29] His tenure marked a shift in the company's strategy from payment processing to client tooling.^[30] Bisignano sought to establish a partnership with Apple for its Apple Pay service^[31] and acquire start-ups, such as Clover Network, in separate efforts to revive the company.^[32]

According to The New York Times, Bisignano was the highest-paid financial chief executive in 2015^[33] and the second-highest-paid chief executive overall in 2017.^[34] He filed for an initial public offering of First Data in July 2015.^[35] In July 2019, Fiserv acquired First Data. Bisignano became Fiserv's president and chief operating officer after the acquisition. A year later, he became chief executive of the company.^[36] According to the Milwaukee Journal Sentinel, Bisignano was the highest-paid executive in Wisconsin in 2023.^[37]

Bisignano resigned from his Fiserv positions in May 2025 after being confirmed as the commissioner of the Social Security Administration.^[38] He sold his holdings in the company after his confirmation to comply with a federal government ethics agreement.^[39] In October, the price of Fiserv's shares fell sharply after a weak financial earnings report; the sell-off averted Bisignano a loss of US$300 million.^[40] A class-action lawsuit filed earlier that year accused Bisignano and Fiserv of manipulating financial statistics, misleading investors.^[41] In November, Democratic senators Ron Wyden of Oregon and Elizabeth Warren of Massachusetts, the ranking members of the Senate Committees on Finance and Banking, respectively, began investigating Bisignano's stock sell-off.^[42]

Bisignano supported Arizona senator John McCain's 2008 presidential campaign, though he donated US$4,600 to New York senator Hillary Clinton in her presidential campaign that year. In December 2011, he co-hosted a fundraiser for former Massachusetts governor Mitt Romney's 2012 presidential campaign.^[43] In 2019, Bisignano donated over US$125,000 to Donald Trump's 2020 presidential campaign,^[44] and in November 2023, Bisignano gave US$15,000 to former New Jersey governor Chris Christie's 2024 presidential campaign;^[45] his wife, Tracy, donated over US$931,000 to Trump's 2024 campaign.^[44] Bisignano has supported several Democrats, including Senate minority leader Chuck Schumer and the sports manager Alex Lasry, who ran in the Democratic primary for the 2022 Senate election in Wisconsin.^[46]

By December 2024, Bisignano had served on the boards of the National September 11 Memorial and Museum, the Mount Sinai Health System, and the Battery Conservancy, and was a member of the Business Roundtable. He received honorary degrees from Howard University, the New York Institute of Technology, St. Thomas Aquinas College, and Syracuse University.^[47] Bisignano was inducted into the New Jersey Hall of Fame in 2025.^[48]

On December 4, 2024, president-elect Donald Trump named Bisignano as his nominee for commissioner of the Social Security Administration.^[45] By February 2025, Bisignano's paperwork was still being reviewed by congressional aides.^[49] He appeared before the Senate Committee on Finance on March 25. Bisignano told the committee that he did not intend to privatize the agency.^[50] Oregon senator Ron Wyden, the committee's ranking member, pressed Bisignano on his relationship with the Department of Government Efficiency (DOGE) and its access to Social Security information.^[51] Wyden claimed that Bisignano had lied when he testified that he had no contact with DOGE.^[52] The Senate Committee on Finance voted 14–13 along party lines to advance his nomination.^[53] On May 6, the Senate voted to confirm Bisignano in a 53–47 vote along party lines.^[38]

In an address to managers two weeks after being sworn in, Bisignano stated that he would not implement mass layoffs immediately to ensure the "right level of staffing", but praised the use of artificial intelligence and suggested that the DOGE could benefit the agency.^[54] He succeeded Leland Dudek, whose term as acting commissioner was affected by the DOGE's efforts to gain access to the agency's databases and codebases. Bisignano rejected senior advisor Elon Musk's claim that forty percent of inbound calls to the Social Security Administration were from scammers, but told The New York Times that DOGE's work was "one hundred percent accurate".^[55] In July, he sought to flag immigrants as "unverified" in a system used by companies to verify Social Security numbers in an effort to pressure migrants to leave the United States.^[56] After the passage of the One Big Beautiful Bill Act, Bisignano sent out an official SSA email to Social Security beneficiaries praising Trump and the passage of the bill. The email was criticized for being overtly political and for possibly being illegal as a violation of the Hatch Act.^[57]

In October, secretary of the treasury Scott Bessent, who had been named as the acting commissioner of internal revenue after Billy Long's resignation in anticipation of an ambassadorship, named Bisignano as the chief executive of the Internal Revenue Service, a position that did not exist previously.^[58] Bisignano's tenure came amid concerns from employees that the Trump administration was deliberately damaging the Internal Revenue Service. His appointment elicited concerns from some Democrats, who argued that the position may be unconstitutional. In January 2026, days before the beginning of the tax season, Bisignano moved to reorganize the agency to directly oversee compliance work alongside Jarod Koopman. He appointed Koopman the chief of the IRS Criminal Investigation, despite public statements from Gary Shapley, the division's deputy chief, that he would become the chief that year.^[59]

• Fitzpatrick, Dan (December 22, 2011). "Tough Job for Mortgage Mechanic". The Wall Street Journal. Retrieved November 2, 2025.
• Tergesen, Anne (June 9, 2025). "Social Security Chief Says Musk's DOGE Figures Heavily in Agency's Plans". The Wall Street Journal. Retrieved November 4, 2025.